Frequently Asked Questions
FAQs
How is this different from an AMBER or a Silver Alert?
The Q5id Guardian app makes the search localized to an area where the missing person is most likely to be found. Additionally, the Q5id Guardian app provides photos and details submitted by the Guardian+ subscriber to aid in the search. If a missing person is not found, the Guardian+ subscriber can then share those details with 911, giving the local authorities vital information to help in their search.
How will alerts of missing people be sent?
Alerts are sent via a push notification to the installed app on your phone. Alerts are sent on an opt-in basis, and if you receive an alert, you should be close enough to help.
Will alerts be sent to law enforcement?
What do I do if I find a missing person?
How much will the app cost?
Why do I have to use the Q5id app to become a Guardian?
We rely on the Q5id identity proofing services to ensure that everyone enrolled in the app is exactly who they claim to be. No one can pretend to be younger, older, or pretend to be someone you know. By verifying the identity of every person enrolled, we keep the Q5id Guardian community full of volunteers you can trust.
Do I have to verify my identity even if I’m just a volunteer and not a subscriber?
What if I change my mind after enrolling?
What information do I need to provide to verify my identity?
You’ll need a government-issued ID, a well-lit area, and your mobile phone. The Q5id identity proofing process confirms your identity with a facial scan, palm scans, and check of your government-issued ID. For ultimate security, Q5id Guardian utilizes passwordless login with either your face or palm providing access to the app once you’ve completed your Q5id verification.
Will the app work on a tablet?
Yes, the app can be used on a tablet provided it has a cellular subscription enabled.